Returns

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a straightforward and fair refund process to make things right.

Refund Eligibility:
Refunds are available for up to 90 days from the original purchase date. To be eligible, items must be in their original condition. A valid proof of purchase, such as a receipt or order number, is required.

Free Refunds:
We offer free refunds in the following cases:

• If your item arrives damaged

• If your order does not arrive within 60 days of the purchase date

How to Request a Refund:
To initiate a refund, please contact our support team at jbstore0511@gmail.com with your order number and the reason for your request. Once we receive your request, we’ll review it and notify you of the outcome. If approved, your refund will be processed to your original payment method within 5 to 10 business days.

Additional Notes:
Shipping costs are non-refundable unless the refund is due to damage or non-delivery within the specified 60-day window. If you have any concerns or need help with your order, don’t hesitate to reach out. We're here to ensure you're fully satisfied.